<p> </p>
<p style="text-align: left;"><strong>BRIEF DESCRIPTION OF JOB FUNCTION</strong></p>
<p style="text-align: left;">The function of Telemarketing Agent entails the following:</p>
<ul>
<li>cold calling techniques on prospects</li>
<li>persuading potential customers to purchase a product or service</li>
<li>obtaining referrals and leads from a variety of sources from lead generation activities</li>
<li>contributing to department’s function of collecting data and converting them into qualified leads then conduct sales calls.</li>
</ul>
<p> </p>
<p style="text-align: left;"><strong>DUTIES ACTUALLY PERFORMED BY THIS POSITION:</strong></p>
<ul>
<li>Serves customers by selling products via telephone.</li>
<li>Contact individuals by telephone in order to solicit sales for goods or services.</li>
<li>Recommends changes in products, service, and policy by evaluating results and competitive developments.</li>
<li>Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.</li>
<li>Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.</li>
<li>Conduct client or market surveys, and type detailed notes regarding sale or service offered.</li>
<li>Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.</li>
<li>Explain products or services and prices, and answer questions from customers.</li>
<li>Maintain records of contacts, accounts, and orders in the company’s system only.</li>
<li>Obtain customer information such as name, address, and payment method, and enter orders into computers.</li>
<li>Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.</li>
</ul>
<p> </p>
<p style="text-align: left;"><strong>ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)</strong></p>
<ul>
<li>Minimum of high school certification</li>
<li>Diploma and some form of work experience is preferred</li>
<li>Strong communication skills</li>
<li>Good selling skills</li>
<li>Positive energy and teamwork ethos</li>
<li>Excellent written and oral communication skills.</li>
<li>Good understanding of the services</li>
<li>Be highly computer literate, particularly in Microsoft Office Products.</li>
<li>Ability to persuade others to change their minds or behavior.</li>
<li>Ability to give full attention to what other people are saying,<br /> and to actively look for ways to help people.</li>
</ul>
<p> </p>
<p style="text-align: left;"> </p>
<p style="text-align: left;">To apply, please email your updated CV to <a href="mailto:career@braxtone.com">career@braxtone.com</a> with the subject line "Tele-sales Representative".</p>
<p style="text-align: left;">Selected candidates will be notified for further step.</p>